Mark Kendall
This article showcases our top picks for the best Germany based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top Germany Customer Service Startups
Data sourced from Crunchbase and SemRush.
Cognigy GmbH
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Cognigy is the leading Enterprise Conversational AI Platform for customer & employee support process automation.
ultimate.ai
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ultimate.ai is a virtual customer service agent builder bringing multilingual customer service automation to businesses.
Open as App
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Open as App allows anyone to create and share apps based on your spreadsheets without any programming skills.
Loyalty Prime
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Loyalty Prime is an international provider of innovative customer loyalty solutions for enterprise clients.
BOOK A TIGER
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BOOK A TIGER is an online booking platform that matches customers with an interviewed, background-checked and tested professional cleaner.
B2X
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B2X offers manufacturers, insurances, carriers and retailers with customer care services for mobile devices and other consumer electronics.
Boxie24 Storage
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Boxie24 is an on-demand service for storage and moving boxes in urban areas.
parlamind
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parlamind offers artificial intelligence solutions that analyzes, routes, and autonomously answers incoming customer communication.
bd4travel
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Bd4travel provides IT solutions to assist firms in targeting and segmenting their customer base.
Medici Living Group
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The Medici Living Group develops and operates innovative and digitalized co-living concepts wordwide.
Renetti
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Renetti is omni-channel platform for customized furniture, that integrates product designers, suppliers, logistics providers and dealers.
Conntac
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Conntac helps to solve problems with a customer’s Internet access without the need to contact the support of the provider.
Geld-für-Flug
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Geld-für-Flug is a legal-tech startup that helps travelers claim their rightful reimbursements.
Honestly
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Honestly is a fast growing company that specializes in employee engagement and customer experience.
cleverbridge
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Cleverbridge is an ecommerce and subscription billing solution for monetizing software, SaaS, and digital goods.
Trevira GmbH
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Trevira is a manufacturer of hi-tech polyester fibres and filaments.
InvenSor GmbH
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A new dimension in energy efficiency for our customers. The best possible future for our climate.
Deutsche Post
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Deutsche Post delivers mail and parcels in Germany.
ngena
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ngena platform provides international network services for business customers.
Solvemate
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Solvemate enables brands to deliver quality customer service through meaningful conversations.
Taxify24
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Taxify24 is a SaaS-based platform that simplifies client communication and data exchange for accounting firms.
360dialog
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Berlin based 360dialog has been selected by WhatsApp as one of only a handful European official business solution partners (BSP).
Girafi
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Girafi helps brands incentivize their clients by creating effective interactions.
Adtelligence
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Adtelligence provides e-commerce optimization and customer intelligence solutions that increase ad effectiveness via machine learning.
Flightright
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Flightright is an air passenger claims management that offers assistance and advisory services.
Twyla
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Twyla automates customer support conversations through chatbots.
GRENKE
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GRENKE Group solutions help customers all over the world to develop their business in exactly the way they choose.
Domo Chemicals
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Domo Chemicals is a leading supplier of intermediate and finished products.
Ciao AG
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Ciao is a company that advertises and promotes many products and special deals
Amorph Systems
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Amorph Systems provides advanced IT solutions.
BMW Deutschland
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BMW Deutschland is a car dealership company that offers new and used automobiles.
Propstack
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Cloud-based SaaS CRM software for real estate agents. The first intuitive CRM tool for real estate agents.
BOTfriends
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BOTfriends specializes in design and development of conversational AI applications such as chatbots and voicebots.
STOMT
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Feedback Management and Community Building for Games, Influencers and Enterprises.
Sematell GmbH
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Sematell is a leading provider of intelligent response management solutions based on AI for use in contact centers.
Renk
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Renk offers pioneering solutions like online shopping, product research, product registration, and integrated logistic support services.
Percepta
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Percepta is a global, contact services company that builds customer loyalty.
HESTIA
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HESTIA offers customer service for wood firing systems with maintenance, repair, renovation, and TÜV measurement.
Leaf Systems
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Leaf Systems developed an innovative ordering concept to optimize processes in gastronomy.
gominga eServices GmbH
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Product review monitoring and management for manufacturers and brands in order to increase the conversion rate in the eChannel.
Fuba Automotive Electronics
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Fuba Automotive Electronics specializes in automotive reception systems, and its products include digital audio broadcasts and televisions.
AuPair World
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AuPair World offers au pairs and host families the possibility to search for each other using simple, specially designed web-based tools.
cx/omni
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cx/omni is a cloud-based solution that provides journey analytics, customer journey management and insights management services.
CE-ID
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CE-ID specializes in blood type testing to develop and manufacture test reagents.
Conception
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conception Werbung & Marketing is a service provider for customer experience, digitization, and communication.
Kautex Maschinenbau
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Kautex Maschinenbau designs and builds extrusion blow molding machines for customers worldwide.
Paperfly
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Paperfly is a SaaS for collecting documents, e-signatures, data and payments from your customers.
Raumedic AG
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RAUMEDIC AG development Partner and Manufacturer for the Medical and Pharmaceutical Industry Worldwide, located in Helmbrechts.
INKAM
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INKAM specializes in customer loyalty and customer acquisition tools.
Die Sparkasse Bremen
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Die Sparkasse Bremen is a bank that provides offers and services for private and corporate customers.
EON Climate & Renewables
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E.ON will focus on renewables, distribution networks, and customer solutions.
easy bill
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easy bill create invoices online and manage customers.
OMQ
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OMQ is a software service provider that helps businesses and institutions oraganize their online commercial presence.
SmartRep
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SmartRep is an electronic company that involves in the manufacture, marketing, and customer service with advice and technical application.
Persofoto
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Persofoto is a specialist in biometric passport photos, they have been supporting private and business customers.
Elis SA
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Elis is an international multi-service provider that offers textile, hygiene and facility services solutions.
Lufthansa InTouch
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Lufthansa InTouch provides customer service, reservations, baggage claims, direct sales & travel support services for the airline industry.
Lychee Linux
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Lychee Linux offers you a free distribution with the option to a charged support. We provide an easy way to set up many machines.
Snubes
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Snubes provides a full range of call center services such as inbound, outbound, social media, outsourcing and customer care support.
talk+
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talk+ is a mobile communication and service provider company.
B Logistics
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B Logistics is a logistics company, that offers packaging, warehousing as well as transportation of freight, and cargo services.
I.K.Hofmann USA
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IK Hofmann International is one of the five largest German personnel service providers.
SWU
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SWU provides a comprehensive range of products and services in the field of energy, drinking water, telecommunications and mobility.
Peak & Peak
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Consulting and service for data and customers’ behavior.
Cpp Creating Profitable Partnerships
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Creating Profitable Partnerships Germany is Germany’s leading marketing service provider for assistance products.
Shopeur
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Shopeur is a premium concierge service for luxury shopping and exclusive tours
Real Garant
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Real Garant provides customer loyalty service in the automotive sector.
Socoto
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Socoto is a consultancy that offers SaaS and software services regarding account and marketing management.
Buw
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Buw provider of business process outsourcing services.
SKR Reisen
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SKR Reisen is an agency that facilitates the planning of holidays, trips, offers accommodations, and travel booking services.
LIWEST
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LIWEST is an internet service provider for the internet, TV & telephony sectors.
Vtion Wireless Technology
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Vtion Wireless Technologies is a provider of wireless data card solutions for mobile computing over wide area networks.
Bosch Service Solutions
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Bosch Service Solutions is providing business process outsourcing services for automotive, sensor technology, and IoT sectors.
AWU
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AWU is a creative agency focusing on direct marketing located in Hamburg.
GKS
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GKS provides communications and IT services in Passau, Bayern.
Walther Trowal
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Walther Trowal is a manufacturer of standard and special machines as well as system solutions in the field of surface finishing technology.
Wikifriend
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Our conversational chatbots talk for your brand
TRACTO-TECHNIK
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TRACTO-TECHNIK is a machinery industry that provides supply & renewal of pipelines in gas, water, electricity, and telecommunication areas.
Time iX
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Time iX is an IT company that offers services like time recording, software, and apps.
colpari
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colpari deliver customer experience for your growth.
Walter Services
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Walter Services is Germany’s second largest Business Process Outsourcing provider for customer care services.
Saxas Nutzfahrzeuge Werdau
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Saxas provides transport solutions tailored to the many requirements and fields of application in the distribution of goods and services.
FORMAT Software Service
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FORMAT Software Service is a software company, that provides software solutions for foreign trade, customs and shipping processing.
Buchhaltung Mühelos
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Buchhaltung Mühelos is an online financial accounting platform for freelancers and self-employed.
Mahr EDV
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Mahr EDV is providing comprehensive IT services to small and medium-sized companies.
HelpSpace
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HelpSpace provides customer service and agent productivity management software.
IVL
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IVL is an information technology company that offers data center and client desktop services.
Grünbeck Wasseraufbereitung
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Grünbeck develops solutions for water treatment that disinfect, soften and filter water or add beneficial substances.
Melles & Stein Messe-Service
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Melles & Stein Messe-Service is an event management company, that create the framework for b2b event, conference, and roadshow.
4Com
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4Com offers customer service solutions within the framework of artificial intelligence.
ZS 2
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ZS2 is an e-commerce platform for motorcycle, moped, scooter and bicycle parts and accessories.
RIEGLER
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Riegler fullfils the requirement of the compressed air system and the pneumatic application of the customers.
Stadtwerke Dusseldorf
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Stadtwerke Dusseldorf is a reliable partner for all things electricity, natural gas, water and heat located in Dusseldorf.
Vergölst
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Vergölst offers a wide range of car services such as tires, rims, wheels along with assembly, auto, battery check and brake pads services.
VALUE5
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VALUE5 is an internet-based communication platform.
Baur Fulfillment Solutions
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Baur Fulfillment Solutions provides customer care, business process, customer services, logistics and payment management services.
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