Mark Kendall
This article showcases our top picks for the best Île-de-France based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top Île-de-France Customer Service Startups
Data sourced from Crunchbase and SemRush.
Infovista
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InfoVista provides a leading product portfolio for 5G and Next Gen networks management.
Kard
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Kard is a mobile banking alternative for the new generation. We make banking easy, accessible and transparent for teenagers.
Vocalcom
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Vocalcom is one of the foremost players in cloud-based contact center, omni-channel customer experience and sales acceleration technology.
Mindsay
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Mindsay helps companies provide one-to-one care at scale with conversational AI.
Braineet
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Braineet is the innovation hub used by corporate teams to pilot their innovation strategy, foster an innovation culture and create growth.
Revers.io
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Revers.io is a SaaS platform to handle all of your reverse logistics.
Allo-Media
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Allo-Media is a real-time phone calls transcription platform for data activation.
CallDesk
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CallDesk is a software-as-a-service platform and relies on an API to route calls and integrate with existing call center solutions.
Lyanne
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Lyanne simplifies the management of claims and helps assert rights.
Dealt
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La solution servicielle qui transforme l’activité des retailers & e-commerçants
Smartly.AI
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Smartly.AI is a SaaS platform that allows users to create, deploy and monitor intelligent voice applications and chatbots.
Clustaar
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Clustaar is a chatbot platform dedicated to customer support automation for all businesses and apps.
Deep Talk
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No-Code AI/NLP platform. Turn text into powerful data transforming chats, reviews, surveys, emails, social networks in Business Intelligence
SmartPixels
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SmartPixels developed an all-in-one platform intended to create interactive 3D image and video experiences both online and in-store.
My Auto Specialist
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My Auto Specialist is a used home inspection service that aims to help automotive market professionals in their digital transition.
Conztanz
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Conztanz is an expert company in data & airline IT providing consulting and a cloud-based agility platform.
Nextories
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Nextories supports (free of charge and without commitment) individuals as companies in their search for reliable and competitive movers.
CogNeed
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SaaS, VoiceTech, LiveAssistant, ContactCenter, InsideSales, Customer Support
Europ Assistance
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We support over 300 million customers in 208 countries thanks to our network of 750.000 approved providers and 36 assistance centres.
Refiner
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Refiner provides customer feedback and survey solution for data-driven SaaS teams.
Free
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Free is the inventor of the Freebox, the multi-service set-top box.
Criteo
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Criteo is a marketing and advertising company that offers solutions for customer acquisition, retention, retargeting, and advertising.
Verticalls.ai
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Verticalls.ai is an AI videoconferencing platform for sales teams that can transform meetings into data and delivers insights at scale.
Orchestra Networks
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Data management software. We help organizations manage their most important data. MDM, RDM, Data Governance
Arquus
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Arquus produces armored vehicles for armed forces operations.
Botmind
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Botmind is a SaaS platform that helps companies to deliver a better customer experience combining human and artificial intelligence.
Eptica
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Eptica provides multichannel and multilingual customer engagement management software designed around advanced linguistic capabilities.
Scal-e
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Scal-e is an end-to-end agile platform that collects valuable data on how customers interact with a brand.
Mediatech-CX
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Mediatech-CX is a developer of customer experience management platform designed to analyze customer perception.
Fonts Ninja
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Fonts Ninja is a software service-based company.
Solaris
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Solaris, the ultimate sunglass selection, located in France.
Talkus
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At Talkus we help businesses exploit the full sales potential of their online presence
Dial Once
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Dial Once is a developer of a Visual IVR technology designed for companies to improve customer journeys through all communication channels.
Marketing Call Center
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Marketing Call Center provides business process outsourcing, technical assistance, telemarketing, and business intelligence services.
Mobilize Financial Services
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Mobilize Financial Services offers loans and services to both individuals and corporations interested in purchasing new and used vehicles.
viavoo
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Viavoo is a France-based provider of sentiment and text analytics software for customer feedback.
Smart Tribune
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Smart Tribune helps figuring out needs concerning digital customer relationships
Safran Nacelles
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Safran Nacelles designs and integrates aircraft engine nacelle systems, hardware components and customer services for the aeronautic sector.
Lagrange Vacances
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Vacances Lagrange is the market leader in high-end tourist properties and a specialist in vacation rental stays.
LOXAM POWER
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LOXAM POWER provides equipment rental for construction, industry, retail, and events.
J’aime Attendre
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J’aime Attendre (litteraly : I like to wait) is a French consumer website that facilitates customer service by showing peak times at call
Kea-Euclyd
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Kea-Euclyd is a digital consulting company that offers organization management, marketing, consumer insight and customer strategy services.
My Concierge
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My Concierge is a personal assistance service that offers concierge services in ticketing, restaurants, trips, shopping, and home services.
Optrium
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Optrium provides governance of information systems, data security, and cybersecurity services.
Century 21
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CENTURY 21 publishes real estate information on real estate market trends.
Ingelec
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Ingelec manufactures custom cables and electrical equipment.
RTCX
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Using AI to provide real-time social media monitoring, sentiment analysis and engagement metrics for varied use cases
Erys Group
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Erys Group an independent operator which offers a global range of solutions to companies and international institutions.
ScootMotoShop
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Scootmotoshop is an automobile company that provides spare parts and accessories for scooters and motorcycles.
GraphComment
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GraphComment is a comments platform that helps you build an active community from the website’s audience offering intelligence software.
RingCentral Engage Digital
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Manage all of your digital conversations within a unified platform
Francofa Eurodis
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Francofa Eurodis distributes security & communication (low current) technology with a national network of agents.
NRJ Mobile
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NRJ Mobile offers that cover all mobile telephony needs.
Entoureo
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Entoureo is a company that provides a solution that makes it simple to write a loved one’s biography for both print and electronic media.
MAREAL
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MAREAL offers design and analysis of offshore structures for the oil and gas.
Banque Populaire
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Banque Populaire specializes in banking and financial services along with providing customer and emergency services.
Hubicus groupe
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Hubicus groupe offers consulting services in customer relationship management.
Adagio
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Adagio offers comfortable and spacious apartments in urban locations.
MyQM
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MyQM assists customers in developing their strategies and quality processes in areas related to customer relations.
Smart-Asset
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Smart-Asset is a wealth management firm that offers customized private asset management services.
Cityvox
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Put the notice in your outings! Find tips from restaurants, bars, clubs through Cityvox community
Privilège Courtage
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Privilège Courtage is a brokerage firm specializing in mortgage loans.
Immersive Garden
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Immersive Garden is a digital production studio provides services in design, animation and development.
Imakumo
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ImaKumo a leading provider of technology-enabled services for Service Management.
DIMOTEC
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DIMOTEC offers wireless telecom engineering services for transport companies.
Dispano
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Dispano is an online shop that sells installation, maintenance, decorative, and wood furnishing accessories for home and workshop.
Qualitelis
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Qualitelis provides platform which helps clients to improve their online reputation, manage reviews and solutions for customer satisfaction.
Voneo
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Voneo is a call center that specializes in video e-mailing, surveys, chat, SMS and customer services to various clients.
La compagnie du SAV
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La compagnie du SAV is an after-sales services company that specializes in the repair of large household appliances.
KTechnology
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KTechnology provides development services that can be adapted to the existing IT environment.
Squarebreak
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Squarebreak An exciting form of travel, which combines the charm and intimacy of a private home with the comforts and services of a hotel.
VIPP Interstis
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VIPP Group offers customer service, distance selling, and support.
Rail Europe
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Rail Europe offer travelers a train booking platform available in 30 countries websites.
INOVEFA
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INOVEFA is a real estate company that provides marketing services for customers’ projects.
TheArsenale
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TheArsenale sells boats, planes, bikes, helmets, art, gear, and accessories.
TSC
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TSC is a digital CX agency that provides customer relationship, chatbots and social media services.
Diglinks
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Diglinks is an information technology service-based company.
KYU Associés
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KYU Associés is a management consulting firm that specializes in customer service and experience, operations and risk management.
Relaytion
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Relaytion is a management consultancy that specializes in operational, functional, contact centers, and customer experience optimization.
ATMB – Mont Blanc Motorways and Tunnel
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ATMB contributes directly to the local economy through high investment levels, which benefit both regional and local businesses.
Salian Technologies
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Salian Technologies offers moving preparation and space management for archives, museums and libraries.
MASAO
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Masao consultants have helped you in the digital development of the brand image, the quality of your sales and marketing departments.
Carvivo Contact
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Carvivo Contact provides an internal call center, calls according, automobile, customer relationship, and automobile distribution services.
FBH Associés
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FBH Associés is a business management consulting firm.
DH CONCEPT
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DH CONCEPT offers project management services.
CapsAuto
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CapsAuto is the management of automobile repairs, that manages and deploys innovative services by relying on networks of specialists.
Allo-Media
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Allo-Media provides an AI platform based on call tracking and automatic speech recognition.
Ici Montreuil
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Space Maker 1,700 m2 which allows entrepreneurs to create create, innovate, learn and pass by the DO We stimulate the development of
Plenium
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Plenium provides Information Technology and services.
My Wooden Toys
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My Wooden Toys offers online sale of games and toys.
MeilleurContact
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MeilleurContact is an outsourcing company which provides customer relations and call center services.
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