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58 Top Customer Service Startups and Companies in Ireland (2021)

This article showcases our top picks for the best Ireland based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top Ireland Customer Service Startups

Data sourced from Crunchbase and SemRush.

Cairn Homes

Cairn Homes

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Building new Irish homes to the highest possible standards.

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Permanent TSB is a retail shareholders company

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Hibernia Networks

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Hibernia Networks owns and operates a global network connecting North America, Europe and Asia.

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Akita

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Akita is a full-featured Customer Success Management platform.

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ServiceDock

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ServiceDock is a customer experience Platform for Retail and Service Chains.

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TIC

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TIC is an innovative technology company that offers user-friendly software solutions communication applications to businesses.

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Escher

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Transforming postal and courier operations worldwide, enabling posts to engage customers across all points of engagement.

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hostelworld.com

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Hostelworld is a booking website that enables its users to make online reservations and payments.

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Singlepoint Solutions

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Singlepoint is made up of entrepreneurs and problem solvers deeply passionate and committed to technology and helping clients evolve.

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eDesk

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eDesk is the connected eCommerce platform that empowers online sellers of all sizes to manage customer experience, feedback, and pricing.

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frockadvisor

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Frockadvisor is a social platform that connects its users to the fashion community.

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Customerly

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Give your customers the support they deserve

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SwitchMetrics

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SwitchMetrics is a voice call data analytics provider that focuses on SMEs.

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Capventis

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Capventis create and deliver business and technology solutions that fit your business needs and drive the results you require.

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Brite:Bill

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Brite:Bill transforms the way of service providers present and manage billing communications.

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Volvam

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Volvam provides a unique way for companies to measure customer experience using social media.

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OpenJaw Technologies

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OpenJaw is a technology partner that enables airline, OTA, loyalty program and hotel group customers to excel at retailing travel products.

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bonkers.ie

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bonkers.ie is a Dublin-based fintech company that operates Ireland’s leading online price comparison and switching platform.

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CX Index

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Leading Voice of the Customer Platform helping clients to optimize customer experience performance

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Viatel

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Viatel is a home-grown Irish independent company offering solutions for connectivity and cloud requirements.

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Eventovate

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Software platform to enable hotels and other venues improve service to event customers

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Guinness Enterprise Centre

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The Guinness Enterprise Centre (GEC) provides a dynamic environment to build and scale an international business.

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AdForce

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AdForce designs audio adverting platform that helps digital audio publishers increase monetization for live and on-demand content.

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Principal Connections Limited

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Principal Connections is an Executive Search Firm and the Irish Arm of Agilium Worldwide LLC.

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Clevernet

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Clevernet is constantly pushing the boundaries of software, wireless networking, IoT & energy solutions.

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Capita Customer Solutions

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Capita Customer Solutions is providing business process outsourcing services with multiple clients in both the public and private sectors.

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PhoneWatch

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PhoneWatch offers security cameras, house alarms, security sensors and smart home products including fire, smoke and glass break detectors.

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WorldBOX

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WorldBOX is a cargo and freight company that offers shipping services.

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Whatzere Queue Smart

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Whatzere Queue Smart is a mobile payments platform for music and sports events.

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Connect2Fi

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Connect2Fi provides cloud-based WiFi management, customer analytics solutions, and engineering services.

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Advance Pitstop

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Advance Pitstop provides services that specialize in automotive parts repair.

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SalesSense

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SalesSense is a Partner company they build managed services for our Clients through a range of Sales and Services products and solutions.

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Open Wi-fi

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Open Wi-fi is a public network operator.

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Cauwill Technologies

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Measure Customer Sentiment & Engagement.

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Time wise systems

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Time wise systems is helping customers pick & pack promptly and accurately, located in High Wycombe.

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CT Solutions

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CT Solutions provides solutions for call centres that enable superior customer service and enhanced efficiency.

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Irish Water

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Irish Water is a water utility company in Ireland.

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touchapps.ie

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touchapps.ie is a boutique software development company that develops intuitive, interactive and fully customized touchscreen solutions.

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Emerald Contact Centre

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Emerald Contact Centre is a customer service agency that handles Inbound & outbound calls, Inbound & outbound calls & email services.

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Flightbuddy

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Flightbuddy is a communications platform for airline customer service departments to manage passenger alerts.

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Startup Web Training

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Startup Web Training is a courier service company located in Galway .

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Pantrx

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Pantrx produces a measurement and analytics platform for the exhibition and events industry.

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Unipos Systems

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Unipos Systems specializes in distribution & installation of Point-of-Sale systems and products in a wide range of sectors.

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Host Ireland Business Broadband

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Host Ireland Business Broadband providing wireless network service.

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Direct Fuels

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Direct Fuels supplies fuel card located in Galway.

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Rose Hill Insurances

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Rose Hill Insurances is a provider of cell phone insurance.

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Service Sells

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Measuring customer service excellence

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Meebler

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Meebler helps users take care of their online privacy and security and engage with businesses and brands using any messaging app.

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Experience Gaelic Games

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At Experience Gaelic Games they give you the opportunity to come and experience this unique aspect of Ireland for yourself.

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Emizar

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Enables companies to reduce costs and increase consumer satisfaction by providing superior technical support solutions.

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qrFitness

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A software solution to gyms

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WINIcabs

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WiniCabs is the worlds first location based taxi dispatch service, set up by Paul O’Loughlin Kennedy.

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think.in.form

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think.in.form is a creative studio and consultancy

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Netsuky

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Netsuky drives more effective conversations and improves customer experience.

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Airtaxback.com

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Airtaxback was set up in Ireland in 2011 to raise awareness there about this issue and help passengers.

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The Contact Hub

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The Contact Hub is a multi-channel support agency that provides cloud-based contact center and creative marketing solutions.

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Arion Online Backup

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Arion Online Backup is committed to providing your business with Ireland’s leading online data backup solution.

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Ecom Accelerate

Crunchbase Website Twitter Facebook Linkedin

Cloud based end to end e-retail platform

Written by Mark Kendall

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