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86 Top Customer Service Startups and Companies in France (2021)

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This article showcases our top picks for the best France based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.

We tried to pick companies across the size spectrum from cutting edge startups to established brands.

We selected these startups and companies for exceptional performance in one of these categories:

  • Innovation
    • Innovative ideas
    • Innovative route to market
    • Innovative product
  • Growth
    • Exceptional growth
    • Exceptional growth strategy
  • Management
  • Societal impact

Top France Customer Service Startups

Data sourced from Crunchbase and SemRush.

Infovista

Infovista

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InfoVista provides a unified platform for network performance, application performance, and SLA management.

iAdvize

iAdvize

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iAdvize is a conversational marketing platform that connects customers in need of advice with experts who are available 24/7 via messaging.

iAdvize

Vocalcom

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Vocalcom is one of the foremost players in cloud-based contact center, omni-channel customer experience and sales acceleration technology.

iAdvize

Kard

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Kard is a mobile banking alternative for the new generation. We make banking easy, accessible and transparent for teenagers.

iAdvize

Mindsay

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Mindsay enables companies to provide simple and efficient customer interactions through Conversational AI.

iAdvize

Sellsy

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Sellsy is an online customer relationship management (CRM) and sales management platform.

iAdvize

Revers.io

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Revers.io is a SaaS platform to handle all of your reverse logistics.

iAdvize

Miuros

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Miuros makes customer service teams smarter and faster to deliver better customer experiences.

iAdvize

CallDesk

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CallDesk is a software-as-a-service platform and relies on an API to route calls and integrate with existing call center solutions.

iAdvize

Braineet

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Braineet is the innovation hub used by corporate teams to pilot their innovation strategy, foster an innovation culture and create growth.

iAdvize

Beau

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No-code Client Workflows

iAdvize

Allo-Media

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Allo-Media is a real-time phone calls transcription platform for data activation.

iAdvize

Mayday

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Mayday is an intelligent knowledge base software for customer service and contact centers

iAdvize

Clustaar

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Clustaar is a chatbot platform dedicated to customer support automation for all businesses and apps.

iAdvize

Conztanz

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Conztanz is an expert company in data & airline IT providing consulting and a cloud-based agility platform.

iAdvize

Mon Super Voisin

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La solution servicielle des retailers & e-commerçants

iAdvize

Mieuxplacer.com

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Mieuxplacer.com is a free accompaniment for a savings made to measure.

iAdvize

Eptica

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Eptica provides multichannel and multilingual customer engagement management software designed around advanced linguistic capabilities.

iAdvize

Smartly.AI

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Smartly.AI is a SaaS platform that allows users to create, deploy and monitor intelligent voice applications and chatbots.

iAdvize

Dictanova

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Dictanova has developed a text analytics and sentiment analysis cloud based platform, for customer feedback analysis purpose.

iAdvize

Q°emotion

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Q°emotion is an emotional and semantic solution for analysing the opinions of customers and employees.

iAdvize

SmartPixels

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Connected experiences based on video-mapping.

iAdvize

Caléa

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Marketing solutions for Messaging App. Makers of Mood Messenger (more than 2 million users in 100 countries)

iAdvize

Teleperformance Group

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Teleperformance, the worldwide leading provider of outstanding customer experience at every single opportunity.

iAdvize

Cdiscount

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Cdiscount is an e-commerce website offering a wide range of products including high-tech, IT, household appliances, and personal app.

iAdvize

Europ Assistance

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We support over 300 million customers in 208 countries thanks to our network of 750.000 approved providers and 36 assistance centres.

iAdvize

My Auto Specialist

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My Auto Specialist is a used home inspection service that aims to help automotive market professionals in their digital transition.

iAdvize

Nextories

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Nextories supports (free of charge and without commitment) individuals as companies in their search for reliable and competitive movers.

iAdvize

viavoo

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Viavoo is a France-based provider of sentiment and text analytics software for customer feedback.

iAdvize

Crisp IM

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Crisp is the best way to chat with your website visitors.

iAdvize

Cuddl’up

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Cuddl’Up is the digital brigade for restaurant owners.

iAdvize

Nabl

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Nabl is a solution that connects businesses and their consumers to enhance their experience.

iAdvize

Conecteo

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Conecteo offers Kiamo, the native multi-channel software solution for contact center and customer service.

iAdvize

WhiteQuest

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WhiteQuest is a French company that helps industrials to develop innovative and efficient training tools for their customers or employees.

iAdvize

Orchestra Networks

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Data management software. We help organizations manage their most important data. MDM, RDM, Data Governance

iAdvize

Barclap

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Point of sale applications for iPad & iPhone

iAdvize

Wineta

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Wineta turns wine purchase into a fun, simple and personal experience while increasing sales & customer loyalty.

iAdvize

April Group

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April Group is an international group of insurance services.

iAdvize

Lyreco

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Lyreco’s values are embedded throughout the whole group and translate perfectly their focus, commitment and spirit.

iAdvize

HotAlert

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HotAlert, vos alertes personnalisées ! Recevez en temps réel l’information essentielle qui vous intéresse (sport, événement, actualité, mét

iAdvize

Refiner

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Customer feedback & survey solution for data driven SaaS teams

iAdvize

Talkus

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At Talkus we help businesses exploit the full sales potential of their online presence

iAdvize

Dial Once

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Dial Once is a developer of a Visual IVR technology designed for companies to improve customer journeys through all communication channels.

iAdvize

Botmind

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Botmind is a SaaS platform that helps companies to deliver a better customer experience combining human and artificial intelligence.

iAdvize

Fluid Topics

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Fluid Topics specializes in technical content publishing, customer service transformation, and field service optimization services.

iAdvize

Smart Tribune

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Smart Tribune helps figuring out needs concerning digital customer relationships

iAdvize

Logos

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Logos supports businesses and organizations to control and improve the quality of handling multichannel customer contacts.

iAdvize

RingCentral Engage Digital

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Manage all of your digital conversations within a unified platform

iAdvize

Eureden

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Eureden is a company that provides agri-food products and services.

iAdvize

Mezzo

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Mezzo is a brand marketing and customer service company that offers CRM solutions for e-commerce, retail and media.

iAdvize

Mediatech-CX

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Mediatech-CX is a developer of customer experience management platform designed to analyze customer perception.

iAdvize

Cobbaï

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Automate Customer Centricity

iAdvize

Cityvox

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Put the notice in your outings! Find tips from restaurants, bars, clubs through Cityvox community

iAdvize

Stella.group

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Stella.group is a French industrial expert in safety and comfort solutions for residential, commercial and industrial buildings.

iAdvize

Customer LABS

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Customer LABS : Agency experts in customer experience.

iAdvize

Verticalls.ai

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Verticalls.ai is an AI videoconferencing platform for sales teams that can transform meetings into data and delivers insights at scale.

iAdvize

Squarebreak

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Squarebreak An exciting form of travel, which combines the charm and intimacy of a private home with the comforts and services of a hotel.

iAdvize

Dexem

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Call Management & Call Analytics solutions for Marketing, Sales & Customer Success Teams.

iAdvize

Safran Nacelles

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Safran Nacelles designs and integrates aircraft engine nacelle systems, hardware components and customer services for the aeronautic sector.

iAdvize

SMATIS France

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SMATIS France provides mutual health and provident insurance for individuals and companies.

iAdvize

Wilson’s Refrigeration

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Wilson’s Refrigeration gives service to heating, ice machine and refrigeration products.

iAdvize

J’aime Attendre

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J’aime Attendre (litteraly : I like to wait) is a French consumer website that facilitates customer service by showing peak times at call

iAdvize

Carvivo Contact

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Carvivo Contact provides an internal call center, calls according, automobile, customer relationship, and automobile distribution services.

iAdvize

Electronic System Informatique Industriels

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Electronic System Informatique Industriels develops software solutions for queues management, video communication and reception management.

iAdvize

BPA Quality

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BPA is a global contact centre industry experts in customer interaction evaluation, business insight and actionable coaching-ready feedback.

iAdvize

Tolk

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Tolk provides AI-powered livechat and virtual assistant solutions for companies.

iAdvize

BRIC A VRAC

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BRIC A VRAC offers solutions to the problems encountered in bulk sales.

iAdvize

Euro Latina Finance

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Euro Latina Finance is an advisory firm that provides mergers & acquisitions services.

iAdvize

Air Austral

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Air Austral provides air transportation services to passengers.

iAdvize

MASAO

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Masao consultants have helped you in the digital development of the brand image, the quality of your sales and marketing departments.

iAdvize

AUDIO2

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Audio2 is a distributor of audio-visual equipment

iAdvize

SAAA

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SAAA is a company providing secured open display solutions to stores to hypermarkets.

iAdvize

Handicall Communication

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Handicall Communication specializes in multichannel communication solutions.

iAdvize

NRJ Mobile

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NRJ Mobile offers that cover all mobile telephony needs.

iAdvize

Solaris

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Solaris, the ultimate sunglass selection, located in France.

iAdvize

Loft Solutions

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Loft Solutions delivers your projects in Financial Services. From seemingly most simple to the most complex, from the local.

iAdvize

KYU Associés

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KYU Associés is a management consulting firm that specializes in customer service and experience, operations and risk management.

iAdvize

COOP Group

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COOP Group offers a different concept of trade, with the main advantage of its cooperative character.

iAdvize

Digital4Business

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Digital4Business is an information technology company that specializes in mobility and telecom outsourcing services.

iAdvize

Imakumo

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ImaKumo a leading provider of technology-enabled services for Service Management.

iAdvize

Crowdmap

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Crowdmap supports brands on creating 5 stars innovation based on omnichannel voice of customers feedback.

iAdvize

Business Geografic

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Business Geografic offers GIS services, GIS hosting, partner programs, GEO analytics services.

iAdvize

Recocash

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Recocash offers tailor-made solutions adapted to each customer environment, resulting in a high level of efficiency.

iAdvize

Prelys Courtage 2.0

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Prelys Courtage 2.0 is a mortgage broker company that provides loan insurance and mortgage repurchase.

iAdvize

LeService

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Book instantly vetted wellness and fitness service pros with LeService app. Predictive analytics anticipate users’ future needs

iAdvize

Ultimate Insurance Agency

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Ultimate Insurance Agency provide the best insurance products on Personal and Commercial lines.

Written by Mark Kendall

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