Mark Kendall
This article showcases our top picks for the best France based Customer Service companies. These startups and companies are taking a variety of approaches to innovating the Customer Service industry, but are all exceptional companies well worth a follow.
We tried to pick companies across the size spectrum from cutting edge startups to established brands.
We selected these startups and companies for exceptional performance in one of these categories:
- Innovation
- Innovative ideas
- Innovative route to market
- Innovative product
- Growth
- Exceptional growth
- Exceptional growth strategy
- Management
- Societal impact
Top France Customer Service Startups
Data sourced from Crunchbase and SemRush.
Infovista
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InfoVista provides a unified platform for network performance, application performance, and SLA management.
iAdvize
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iAdvize is a conversational marketing platform that connects customers in need of advice with experts who are available 24/7 via messaging.
Vocalcom
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Vocalcom is one of the foremost players in cloud-based contact center, omni-channel customer experience and sales acceleration technology.
Kard
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Kard is a mobile banking alternative for the new generation. We make banking easy, accessible and transparent for teenagers.
Mindsay
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Mindsay enables companies to provide simple and efficient customer interactions through Conversational AI.
Sellsy
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Sellsy is an online customer relationship management (CRM) and sales management platform.
Revers.io
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Revers.io is a SaaS platform to handle all of your reverse logistics.
Miuros
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Miuros makes customer service teams smarter and faster to deliver better customer experiences.
CallDesk
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CallDesk is a software-as-a-service platform and relies on an API to route calls and integrate with existing call center solutions.
Braineet
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Braineet is the innovation hub used by corporate teams to pilot their innovation strategy, foster an innovation culture and create growth.
Allo-Media
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Allo-Media is a real-time phone calls transcription platform for data activation.
Mayday
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Mayday is an intelligent knowledge base software for customer service and contact centers
Clustaar
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Clustaar is a chatbot platform dedicated to customer support automation for all businesses and apps.
Conztanz
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Conztanz is an expert company in data & airline IT providing consulting and a cloud-based agility platform.
Mon Super Voisin
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La solution servicielle des retailers & e-commerçants
Mieuxplacer.com
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Mieuxplacer.com is a free accompaniment for a savings made to measure.
Eptica
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Eptica provides multichannel and multilingual customer engagement management software designed around advanced linguistic capabilities.
Smartly.AI
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Smartly.AI is a SaaS platform that allows users to create, deploy and monitor intelligent voice applications and chatbots.
Dictanova
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Dictanova has developed a text analytics and sentiment analysis cloud based platform, for customer feedback analysis purpose.
Q°emotion
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Q°emotion is an emotional and semantic solution for analysing the opinions of customers and employees.
SmartPixels
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Connected experiences based on video-mapping.
Caléa
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Marketing solutions for Messaging App. Makers of Mood Messenger (more than 2 million users in 100 countries)
Teleperformance Group
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Teleperformance, the worldwide leading provider of outstanding customer experience at every single opportunity.
Cdiscount
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Cdiscount is an e-commerce website offering a wide range of products including high-tech, IT, household appliances, and personal app.
Europ Assistance
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We support over 300 million customers in 208 countries thanks to our network of 750.000 approved providers and 36 assistance centres.
My Auto Specialist
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My Auto Specialist is a used home inspection service that aims to help automotive market professionals in their digital transition.
Nextories
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Nextories supports (free of charge and without commitment) individuals as companies in their search for reliable and competitive movers.
viavoo
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Viavoo is a France-based provider of sentiment and text analytics software for customer feedback.
Crisp IM
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Crisp is the best way to chat with your website visitors.
Cuddl’up
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Cuddl’Up is the digital brigade for restaurant owners.
Nabl
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Nabl is a solution that connects businesses and their consumers to enhance their experience.
Conecteo
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Conecteo offers Kiamo, the native multi-channel software solution for contact center and customer service.
WhiteQuest
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WhiteQuest is a French company that helps industrials to develop innovative and efficient training tools for their customers or employees.
Orchestra Networks
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Data management software. We help organizations manage their most important data. MDM, RDM, Data Governance
Wineta
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Wineta turns wine purchase into a fun, simple and personal experience while increasing sales & customer loyalty.
April Group
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April Group is an international group of insurance services.
Lyreco
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Lyreco’s values are embedded throughout the whole group and translate perfectly their focus, commitment and spirit.
HotAlert
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HotAlert, vos alertes personnalisées ! Recevez en temps réel l’information essentielle qui vous intéresse (sport, événement, actualité, mét
Refiner
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Customer feedback & survey solution for data driven SaaS teams
Talkus
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At Talkus we help businesses exploit the full sales potential of their online presence
Dial Once
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Dial Once is a developer of a Visual IVR technology designed for companies to improve customer journeys through all communication channels.
Botmind
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Botmind is a SaaS platform that helps companies to deliver a better customer experience combining human and artificial intelligence.
Fluid Topics
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Fluid Topics specializes in technical content publishing, customer service transformation, and field service optimization services.
Smart Tribune
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Smart Tribune helps figuring out needs concerning digital customer relationships
Logos
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Logos supports businesses and organizations to control and improve the quality of handling multichannel customer contacts.
RingCentral Engage Digital
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Manage all of your digital conversations within a unified platform
Eureden
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Eureden is a company that provides agri-food products and services.
Mezzo
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Mezzo is a brand marketing and customer service company that offers CRM solutions for e-commerce, retail and media.
Mediatech-CX
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Mediatech-CX is a developer of customer experience management platform designed to analyze customer perception.
Cityvox
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Put the notice in your outings! Find tips from restaurants, bars, clubs through Cityvox community
Stella.group
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Stella.group is a French industrial expert in safety and comfort solutions for residential, commercial and industrial buildings.
Customer LABS
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Customer LABS : Agency experts in customer experience.
Verticalls.ai
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Verticalls.ai is an AI videoconferencing platform for sales teams that can transform meetings into data and delivers insights at scale.
Squarebreak
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Squarebreak An exciting form of travel, which combines the charm and intimacy of a private home with the comforts and services of a hotel.
Dexem
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Call Management & Call Analytics solutions for Marketing, Sales & Customer Success Teams.
Safran Nacelles
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Safran Nacelles designs and integrates aircraft engine nacelle systems, hardware components and customer services for the aeronautic sector.
SMATIS France
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SMATIS France provides mutual health and provident insurance for individuals and companies.
Wilson’s Refrigeration
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Wilson’s Refrigeration gives service to heating, ice machine and refrigeration products.
J’aime Attendre
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J’aime Attendre (litteraly : I like to wait) is a French consumer website that facilitates customer service by showing peak times at call
Carvivo Contact
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Carvivo Contact provides an internal call center, calls according, automobile, customer relationship, and automobile distribution services.
Electronic System Informatique Industriels
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Electronic System Informatique Industriels develops software solutions for queues management, video communication and reception management.
BPA Quality
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BPA is a global contact centre industry experts in customer interaction evaluation, business insight and actionable coaching-ready feedback.
Tolk
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Tolk provides AI-powered livechat and virtual assistant solutions for companies.
BRIC A VRAC
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BRIC A VRAC offers solutions to the problems encountered in bulk sales.
Euro Latina Finance
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Euro Latina Finance is an advisory firm that provides mergers & acquisitions services.
Air Austral
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Air Austral provides air transportation services to passengers.
MASAO
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Masao consultants have helped you in the digital development of the brand image, the quality of your sales and marketing departments.
SAAA
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SAAA is a company providing secured open display solutions to stores to hypermarkets.
Handicall Communication
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Handicall Communication specializes in multichannel communication solutions.
NRJ Mobile
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NRJ Mobile offers that cover all mobile telephony needs.
Solaris
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Solaris, the ultimate sunglass selection, located in France.
Loft Solutions
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Loft Solutions delivers your projects in Financial Services. From seemingly most simple to the most complex, from the local.
KYU Associés
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KYU Associés is a management consulting firm that specializes in customer service and experience, operations and risk management.
COOP Group
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COOP Group offers a different concept of trade, with the main advantage of its cooperative character.
Digital4Business
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Digital4Business is an information technology company that specializes in mobility and telecom outsourcing services.
Imakumo
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ImaKumo a leading provider of technology-enabled services for Service Management.
Crowdmap
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Crowdmap supports brands on creating 5 stars innovation based on omnichannel voice of customers feedback.
Business Geografic
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Business Geografic offers GIS services, GIS hosting, partner programs, GEO analytics services.
Recocash
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Recocash offers tailor-made solutions adapted to each customer environment, resulting in a high level of efficiency.
Prelys Courtage 2.0
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Prelys Courtage 2.0 is a mortgage broker company that provides loan insurance and mortgage repurchase.
LeService
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Book instantly vetted wellness and fitness service pros with LeService app. Predictive analytics anticipate users’ future needs
Ultimate Insurance Agency
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Ultimate Insurance Agency provide the best insurance products on Personal and Commercial lines.
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